Privacy policy.

01

Information we collect

• Account: your name, email, date of birth, sign-in credentials, any phone number, city, or state you provide, and any confirmation of parent or guardian permission required during registration.
• Rewards and community: codes you scan, verification results, points, quiz answers, achievements, referrals, and canvas activity.
• Shopping, orders, and support: cart items, product options, quantities, prices, points used or refunded, checkout and order identifiers, payment and refund status, order notes, delivery details including recipient name, address and optional phone number, and information you send us.
• Payments: payment details entered in Shopify checkout are handled by Shopify and its payment providers. Our rewards service receives order amounts, payment status, and refund information to manage purchases and points; it does not store full payment-card numbers.
• Device and usage: IP addresses, device and notification identifiers, activity timestamps, app interactions, and error reports. Google Analytics for Firebase processes optional usage and advertising information, subject to the iOS choices described below. Crashlytics separately processes crash and diagnostic information to help us maintain the app. These records can be linked to your account while signed in. Analytics may also collect advertising identifiers, including Android Advertising ID, when available under your device settings.
• Approximate location: with permission, your approximate area is used for nearby-shop searches. The app rounds location coordinates before sending them to Google Maps or our nearby-shop service. You can enter a city or ZIP code instead. The app does not request background location updates.

The QR scanner reads codes on your device and sends the decoded code to our service. It does not upload camera photos or video.

02

How we use your information

We use your information to provide accounts, product verification, rewards, shopping and checkout, deliveries, nearby-shop results, community features, notifications, and support. Order, payment, cancellation, and refund records let us reserve, spend, return, or adjust points and show your purchase history. Usage and diagnostic information helps improve the app. Records also help prevent abuse, resolve disputes, and meet legal obligations.

We match verified email addresses to connect Shopify rewards activity with your Ooowee Rewards account. If you use rewards through a Shopify customer account before creating an app account, we can keep a rewards wallet and link its balance and activity when you verify the same email in the app.

03

Who can receive your information

Service providers and fulfillment

We use providers including Google/Firebase and Resend for account access, hosting, notifications, analytics, error reporting, and account emails. Google Maps receives rounded search coordinates. Address services process shipping addresses when you redeem merchandise. Fulfillment, shipping, and support teams receive information needed to handle your requests.

Shopify provides our shop checkout and order management. We send checkout details such as your email, selected items, rewards discounts, and order notes to Shopify. Shopify and its payment providers process checkout, payment, and delivery information. We exchange order, payment, and refund updates with Shopify to maintain order history and rewards balances.

When advertising is enabled, Google/Firebase and Shopify can process activity for advertising personalization and measurement. Shopify Network Intelligence can combine store interactions and transactions with information from other merchants to provide advertising and other enhanced services, subject to the privacy choices described below. Shopify explains its processing and your choices in its Consumer Privacy Policy.

Provider information: Firebase, Google, Resend, and Shopify.

Community and referrals

The public leaderboard shares limited account information, including a leading member's first name, last initial, and monthly scan count. Canvas contributions are public, and account-linked activity supports moderation.

If you use a referral code, the person who referred you can access information about your referral, including your email address and reward status.

Other disclosures

We may disclose information when required by law or to address fraud, abuse, or security threats. External websites and services you choose to open have their own privacy policies.

04

Permissions and choices

• Camera: allow access to scan product codes, or revoke access in your device settings.
• Location: allow approximate-location access for nearby-shop searches, or enter a city or ZIP code manually. You can revoke permission in device settings.
• Notifications: control supported notification categories in the app and change system notification permission in device settings.
• Profile: review and edit supported account details under Profile → Personal & Preferences. Contact us about information you cannot change there.
• iOS advertising and analytics: in app versions with Profile → Privacy, we may show Apple's optional tracking-permission request after you create an account or sign in and reach Home. Allowing it enables the app's personalized advertising setting and optional Firebase Analytics, including its advertising features. These features stay off when permission is declined, restricted, unavailable, or not yet decided. Your ability to shop, earn points, and use rewards does not depend on allowing tracking.
• Change your iOS choice: turn off Personalized ads in Profile → Privacy, or change tracking permission in iPhone Settings → Privacy & Security → Tracking. Enabling the in-app setting also requires Apple's permission. Turning it off disables optional Firebase Analytics and advertising processing in the app. A denial or Off choice is also saved as a data-sale and advertising-sharing opt-out on the Shopify customer account associated with your verified email. That Shopify preference applies to the store account, beyond this iPhone.
• iOS in-app Shopify checkout: when advertising is not permitted, we confirm a Shopify account-level data-sale and advertising-sharing opt-out before sending your cart to Shopify. If you do not yet have a Shopify customer record, we establish the opted-out record using your verified email first. This also protects checkouts when tracking permission is restricted or undecided, or your recorded age does not allow advertising. We separately apply the current advertising choice to the store session inside the app before opening checkout. An existing account-level opt-out always takes priority.
• Android analytics and checkout: the Android app uses Firebase Analytics for usage measurement and Crashlytics for diagnostics. These services are enabled without the iOS tracking prompt, and Android currently has no in-app analytics switch. Shopify checkout opens in a browser tab and uses the store's privacy controls and any existing Shopify customer privacy preferences. The Android app does not apply the iOS checkout-session privacy settings. You can use the store's data-sharing opt-out page or Shopify's privacy portal to manage applicable advertising and data-sharing choices.

On iOS, allowing tracking later does not reverse a Shopify account opt-out, including one saved through an earlier app version. Contact support to review that account-level preference. You can continue shopping and using rewards without enabling advertising.

For accounts whose recorded date of birth shows they are under 18, or whose age cannot be confirmed, the updated iOS app keeps optional analytics and personalized advertising off and does not request tracking permission. Shopping and rewards remain available.

The iOS app does not forward Shopify checkout pixel events to advertising or analytics providers. It keeps Shopify's optional analytics and preference-processing consent off in the in-app checkout, including when advertising is allowed. The separate store website has its own cookie and privacy controls; your iPhone app setting does not replace those browser choices.

Crashlytics diagnostics and processing needed for account access, security, shopping, payments, and rewards continue when optional analytics and advertising are off. The app does not offer a separate crash-reporting switch.

Settings and cached content are stored on your device. Uninstalling the app does not delete your account or server records.

05

Retention and deletion

We retain account and reward records while your account is active. QR verification records are scheduled for deletion after 90 days; automatic processing may take additional time.

Deleting your account removes your sign-in account, profile, and associated rewards data. It does not automatically remove all order records, security and moderation records, canvas contributions, analytics, crash reports, or operational logs. A record of your deletion request may also remain.

App-account deletion removes the rewards links to your Shopify customer account and clears the app user identifier from retained shop transaction records. It does not delete your separate Shopify customer account or Shopify order and payment records. Contact us about those records or use Shopify's privacy options for information it handles separately.

Remaining records have different retention periods depending on fulfillment, security, operational, and legal needs. Contact us to request access to or deletion of remaining personal information. We will assess your request and explain any information that must be retained. Provider backups and logs may take additional time to expire.

06

Your privacy rights

Depending on where you live and the law that applies, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. Where processing relies on consent, you may withdraw it. You may also have the right to raise a concern with a privacy regulator.

Send requests to info@oooweelifestyle.com. Tell us which information or activity your request concerns. We may need to verify your identity, and some requests may be subject to legal exceptions.

07

Security and processing locations

We use encryption and access controls to protect information, although no system can guarantee absolute security. Our service providers process information in the United States and may use infrastructure in other countries.

08

Age eligibility

In the United States, Ooowee Rewards accounts are available to people aged 13 and over. We check the date of birth provided during registration. If you are below the legal adult age where you live, you must have a parent or guardian's permission and use the service under their supervision. Registration asks you to confirm this permission when it is required.

The service is not intended for children under 13. If you believe a child under 13 has provided personal information to us, contact info@oooweelifestyle.com so we can investigate and delete information collected contrary to this policy.

09

Changes to this policy

We may update this policy as the service or our data practices change. The current version will be posted at this address with an updated date. We will provide any additional notice required by applicable law.

10

Contact us

For Ooowee Rewards privacy questions, account assistance, or data requests: